Amoena UK uses the latest in Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards. Any information you provide is treated in the strictest confidence. We never pass on your personal details to other companies or organisations.

We are committed to meeting our Data Protection obligations and ensuring the protection and security of all personal information. This Privacy Policy has been published online to explain how it uses any personal information and outline the procedures which are in place to safeguard your privacy.

We will use your personal information to respond to your query, process your order, for marketing and to keep you up to date with developments and news relating to us and this website. We will also use your information to look at ways in which this website and our services to our customers can be improved, and for the purposes of administration.

We may contact you by email or post, to let you know about any other services which may be of interest to you. We will only contact you by telephone if we have a query with your order. Please tick the ‘unregister’ box in ‘my account’ if you do not wish to receive marketing information from us.

All personal information provided to us will not be shared with any third party. We do not sell, trade, or rent any personal information to other organisations.

Cookies are small pieces of information which are stored by your browser on your computer's hard drive. Our website uses cookies to reduce the need to re-enter personal data when submitting information. You can set your browser to alert you prior to accepting cookies. The cookies do not store any personal details relating to you or your credit cards.

We also use JavaScript to give you a faster online shopping experience. If you disable either cookies or JavaScript you will not be able to use this website.

Browsers such as Netscape and Microsoft Internet Explorer (MSIE) allow the user some level of cookie verification or choice. If you wish to be alerted about accepting cookies, please follow the relevant procedure below, and depending on which browser you are using you can voluntarily choose not to visit a site or areas of a site that use cookies.

In Internet Explorer 5.0 and above, go to the "Tools" menu, then to "Internet Options", then to "Security," then to "Custom Level." In the "Cookies" section, go to the "Allow cookies that are stored on your machine" sub-section and select "Prompt."

In Internet Explorer 4.0, go to the "View" menu, then to "Internet Options," then to "Advanced." Check the box that says, "Prompt before accepting cookies."

In Internet Explorer 3.0, go to the "View" menu, then to "Options," then to "Advanced." Check the box that says, "Warn before accepting cookies."

In Netscape 6.0, go to "Edit" in the menu bar, then to "Preferences," then to "Advanced," then to "Cookies." Check the box that says, "Warn me before accepting a cookie."

In Netscape 4.0+, go to "Edit" in the menu bar, then to "Preferences," then to "Advanced." Check the box that says, "Warn me before accepting a cookie."

In Netscape Navigator 3.0, go to the "Options" menu, then to "Network Preferences," and then to "Protocols." Check the box that says, "Show an alert before accepting a cookie."

(the above is only a brief list of some popular browsers)

We use site-tracking software to monitor visitor traffic patterns and site usage. This software does not enable us to capture any personal information.

You have the right to request a copy of any information we hold about you. If you wish to receive a copy of this information please contact us.

By clicking on the ‘submit’ or ‘send’ button at the bottom of a submission form, you consent to us processing your personal data in the manner outlined above.